We can absolutely understand wanting to get the voice guidance, also known as the Audio description turned off! It sounds like you're well on the path to resolution if you'd already attempted to replace the cable box and remote! That is great! One thing we do want to make sure to ask about, is the specific settings on the television itself.Troubleshooting Xfinity X1 when Netflix isn't Appearing. First, check for the Netflix App in the X1 Apps menu . Press xfinity on your remote. Navigate to and click on Apps. If you don't see Netflix listed among other apps, and don't see Netflix content within Xfinity On Demand it could be for one of three reasons: You do not have all the ...Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger.Check if your issue is resolved after each step. Unplug both ends of your HDMI cable, then firmly plug them back in. Try using a different HDMI cable to check if the cable is causing the issue. For HDMI 2.1, use an Ultra High Speed HDMI cable. For HDMI 2.0, use a Premium High Speed HDMI cable. In the TV menu, make sure that you select the HDMI ...On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box. Depending on the STB device, some buttons on the remote may not respond. Functions that require the user to long …Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) works, neither ...To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ... We would like to show you a description here but the site won’t allow us. it is likely the HDMI port on your TV for the set top box is no longer communicating with the set top box. have you tried changing the TV input to another HDMI port that has signal then change back to the set top box? unplug the TV for 30 seconds and plug back in and turn on? does your set top box have a display (DVR) or power indicator LED's?The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.Jan 23, 2022 ... In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on ...The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...I reset the box daily, but the problem returns, normally within 24 hours. I've found that putting the box to sleep through the settings menu has the same affect. I've yet to find a way to make the solution permanent. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship.Just got it to work. When it asks for the model of the cable box enter it from the x1 box and hit enter and it will give you choices. Don't select that model, it won't work, select Xfinity X1 from that screen and it will work. The voice control on the magic remote though won't work with the X1, when you press the button it opens google ...However, we do not have audio description option in any of our programs. If you are talking about the captions, you can turn them off following these steps: On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning.Wifi cable box. My cable box that is connected via WiFi every morning when we turn the TV on says it’s lost the connection. Then I have to unplug it from the power …Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...i'm experiencing the same issues. Sometimes, turning on everything with the remote, the cable box does not display anything. I have only one HDMI input so I use a spilter. turning on the device on the other input and then turning it off usually fixes it but sometimes, I have to physically reboot the box (unplug power). Samsung DLP TVDec 27, 2022 · To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ... The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.Feb 14, 2019 ... Cable Box Won't Power Off?... If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your ...Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...Sign in to the Max app on Flex and X1. To begin the sign in process, launch the Max app. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Then click OK or the center button on the remote to sign in. A QR code and a unique activation code will display on screen for single use ...This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On.Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.it is likely the HDMI port on your TV for the set top box is no longer communicating with the set top box. have you tried changing the TV input to another HDMI port that has signal then change back to the set top box? unplug the TV for 30 seconds and plug back in and turn on? does your set top box have a display (DVR) or power indicator LED's?Sep 7, 2019 ... Wireless box troubleshooting · The Cable Doctor & Crypto educator · How To Setup Xfinity X1 Cable TV Box · Double your Internet Speed by ch...My Apple TV 4K wont load the shows via Xfinity internet. Just like my Xfinity internet wont allow Dish anywhere to load. This violates the contract. 0. 0. U. user_afb1c4. Visitor • 1 Message. 1 year ago. That absolutely worked! Thank you so much. Xfinity support still does not know how to fix this issue. They continue to claim no one has …X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.My gateway will not power on. I have already tried unplugging, waiting, and plugging the power back in at both the outlet and device multiple times. Same for the cable. The outlet is able to power other devices so the problem is not there. The wps button on top also does nothing. No indicator lights are on or flashing.Feb 14, 2019 ... Cable Box Won't Power Off?... If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your ...Learn how to cast content from the Xfinity Stream iOS app on your Apple TV streaming device or AirPlay 2-enabled smart TV or receiving device using Apple's AirPlay software feature. Xfinity For full functionality of this site it is necessary to enable JavaScript.4 years ago. As many people have found out the "Power off" feature has never really turned the power off the box just goes into a sleep mode and if the TV is left on a screen saver now will come on after whatever time you have selected. In my area comcast has changed the term "Power Down" to "Sleep Mode". I guess that is the solution to the ...If there is no picture or no sound on HD channels. Verify that you subscribe to the channel you're trying to watch. Check that the TV Box is on. Confirm you're tuned to an HD channel. Double-check all connections and make sure you're using HDMI or component cables. See if you're able to view other HD channels. If none of these suggestions help ...The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Feb 18, 2022 · Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds. If the TV turns on, you're all set! If your remote doesn't have a Setup button but has number buttons (XR15 Voice Remote for X1 or Flex):. Turn ...We would like to show you a description here but the site won’t allow us.Apr 9, 2024 · Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote.If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.Turn on the TV you are programming. Press and hold the “Setup” button until the status LED at the top of the remote changes from red to green. Type in the 4-digit or 5-digit code listed below using the number buttons. Additional codes may be found in the remote manual. Most likely code: 12051.To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.Fixed Boot reset problem. For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then ...The X1 designation refers to several different cable boxes issued to customers of Comcast’s Xfinity home services. These boxes are produced by a number of manufacturers and may or ...Feb 7, 2024 · 3. Restart the TV and source device: Power off both the TV and the source device. Unplug them from the power source for about 30 seconds. Then, plug them back in and power them on again. Note: If your remote does not have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings and press OK. Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the ...Dec 22, 2015 ... This for assigning the Comcast remote to the cable box. You will still need to setup the remote to your TV. If have a Comcast remote and and ...The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Aug 23, 2021 · The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV. To send a direct message: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...It does not turn on to the same channel we had it on when we turned it off. We've reset the box, added Fox News as a favorite then deleted it. Nothing works. 0. 7. U. user_0a2304. Visitor • 1 Message. 1 year ago. Same here… I leave it on 1026, next time I turn on the tv it’s on 426…. There is no way that I can find to set favorites much less …24.6K Messages. 4 years ago. @joerf3 wrote: Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine).Cable box won’t turn on . I tried self-service troubleshooting, and my Wi-Fi and Internet are working fine, but the cable box will not turn on. Cable is on the same line to the wall jack as the TV. TV turns on… Anyone have an experience similar to this?! Related Topics Comcast Communication services S&P 500 Public company Business Finance Business, …1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.XG2v2-P cable box is not turning on. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work. But when I try to hit the power button on the cable box, the thin light on the side does not ...Put the device in standby by pressing the Standby button. Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control.What Xfinity TV Boxes can I use with the Voice Remote? The Voice Remote is supported by all X1 TV Box models (except the RNG150) and all Flex streaming device. The Voice Remote must be paired with the appropriate model TV Box to enable voice control. Will my Voice Remote control my TV, audio receiver and sound bar? Yes, for most models.If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either press the Power button on the front panel of the box, configure the TV Box to go into ...Xfinity app: Select the Account tab, then select Account settings and Notification settings. If you have an email and/or mobile number in your Xfinity account, it'll also display in the Xfinity app's Notification Preferences. To make changes to your contact information, visit Your Communication & Ad Preferences.To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.We are having a very similar issue: after having been in "nap" mode, it is usually possible to turn the box on/wake it from its "nap," but not to control it fully — can only watch the channel it is on, does not respond to "Guide" or "Xfinity" or other apps from the remote. Sometimes if we wait 15-20 minutes, it will start working fully, but sometimes …it is likely the HDMI port on your TV for the set top box is no longer communicating with the set top box. have you tried changing the TV input to another …Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro...Type the first five-digit code for the TV manufacturer, and if the remote light blinks green twice, the code is correct. Aim the remote at the TV, and press the Power button. The Xfinity remote is ...Click Logout at the top right. Connect your personal router to any of the Ethernet ports on the Xfinity Wireless Gateway. Log in to the Admin Tool and navigate to Gateway > At a Glance. Set the Bridge Mode field to Disable. Note: Advanced Security must be activated through the Xfinity app.It can be frustrating when you turn on your Xfinity X1 Box and find that there is on your TV. But fret not, as this issue can be resolved with a few simple steps. First, ensure that all the cables connecting your X1 Box to the TV are securely plugged in. Check both ends of the HDMI or coaxial cable to make sure they are properly inserted.The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ...I totally understand, If the device does not power on then it is not working and will need to be replaced. I understand how frustrating this is but this is not a normal occurrence and I do believe the replacement device will resolve the issue. - CCMichelleR. Sounds like the device may need to be replaced.i'm experiencing the same issues. Sometimes, turning on everything with the remote, the cable box does not display anything. I have only one HDMI input so I use a spilter. turning on the device on the other input and then turning it off usually fixes it but sometimes, I have to physically reboot the box (unplug power). Samsung DLP TVIf you have an activated xFi Gateway and Advanced Security isn’t enabled, you can: Enable it from Overview. If you don’t have Advanced Security enabled, tap the card on the Overview prompting you to turn it on. Tapping the card will walk you through turning it on. Enable it from the Security tab.Enable Voice Control. Press the xfinity button on the Voice Remote. Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control.If there is no picture or no sound on HD channels. Verify that you subscribe to the channel you're trying to watch. Check that the TV Box is on. Confirm you're tuned to an HD channel. Double-check all connections and make sure you're using HDMI or component cables. See if you're able to view other HD channels. If none of these suggestions help ...Once you’ve found the network, click ‘connect’. Now, under the password box, you should see a label stating that you can also connect by ‘pushing the button on the router’. Step Two: Locate the WPS button on the Xfinity router and press it for a few seconds. Step Three: Allow the Windows 11 PC and Xfinity Router to connect through WPS ...Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.Sign in to the Max app on Flex and X1. To begin the sign in process, launch the Max app. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Then click OK or the center button on the remote to sign in. A QR code and a unique activation code will display on screen for single use ...Remote no longer controls volume. Good Afternoon everyone, We are experiencing an issue with our xfinity XR15 remote that started yesterday, first time this has happened. Everything on the remote works perfectly except now the volume, mute, power, and TV inpuit buttons do not work. I tried factory reset on the remote and repairing … Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ... Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart using the power cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart from Device SettingsSelect Gateway > Connection > WiFi. On the WiFi page, select ADD WIFI PROTECTED SETUP (WPS) CLIENT. Make sure WiFi Protected Setup is enabled. For Connections Options, select PIN Number. For Wireless Client's PIN, enter the PIN (created in Step 2) before the WiFi Protected Setup Utility finishes its countdown.Troubleshooting TV no picture, black, or blue screen. Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. Troubleshooting …Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.Enable Voice Control. Press the xfinity button on the Voice Remote. Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control.Troubleshooting Xfinity X1 when Netflix isn't Appearing. First, check for the Netflix App in the X1 Apps menu . Press xfinity on your remote. Navigate to and click on Apps. If you don't see Netflix listed among other apps, and don't see Netflix content within Xfinity On Demand it could be for one of three reasons: You do not have all the ...The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.
Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons .... Vons santa clarita
To get your Samsung TV to recognize the source, you can follow these steps: 1. Check the connection: Ensure that the HDMI or other cable connecting your TV to the source device (such as a cable ...This article outlines the steps to complete a factory reset on an Xfinity Flex Streaming TV Box. These instructions should be used for XiOne devices only.Jan 21, 2024 · It sounds like the box needs to be replaced. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. We can also ship a box out to you depending on what is easier for you. Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.The steering box on a Ford F-150 is mounted on the frame. Its job is to convert the rotation of the steering column into linear motion that turns the steering linkage. The steering...First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.NoNoBadPuppy. @WolfSpirit42 There is no need to unplug the box. In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. The box does not draw much power. Just had internet and tv installed. On the tv box when I push power it will not turn the box off. I tried to restart the box and re-pair the remote ...user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).Feb 13, 2024 · Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again. Question. It can be frustrating when you turn on your Xfinity X1 Box and find that there is on your TV. But fret not, as this issue can be resolved with a few simple steps. First, ensure that all the cables connecting your X1 Box to the TV are securely plugged in. Check both ends of the HDMI or coaxial cable to make sure they are properly inserted ....